I used their service in July because we had mice. They did an excellent job sealing the house, sanitizing, and using new insulation. I still set traps just in case and ended up catching one about a week ago. They have a one-year guarantee so they came right out and discovered there was a new hole in the garage right above the water heater area where the mouse was caught. They used mesh and sealant and set a trap in the garage as well. I will continue to use them. They always answer the phone and are very timely. Today Tee was in the area earlier than expected and he called me to see if it was ok to come by earlier. He did a fantastic job!!